Chorley Privacy

1. Data We Gather

Chorley collects and processes several types of personal information, including:

2. How Chorley Uses Your Information

Chorley uses your personal information for the following purposes:

• Chorley Services (Contract Fulfilment):
  • Processing and managing your vehicle rental bookings and agreements with Chorley. Verifying your identity and confirming you meet Chorley's rental criteria. Facilitating vehicle collection and return procedures for Chorley. Processing payments and handling deposits and charges.
• Chorley Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and key rental information for Chorley. Responding to your inquiries and providing customer support for bookings and stays. Notifying you of changes to our services or policies in Chorley.
• Chorley Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have consented or where Chorley has a legitimate interest. You can opt out at any time.
• Chorley Service (Legitimate Interest):
  • Analyzing Chorley usage to improve user experience and functionality. Conducting research to develop Chorley vehicle fleet and services.
• Chorley Compliance (Statutory Duty):
  • Meeting legal, regulatory and tax obligations for Chorley. Preventing fraud and maintaining service security for Chorley. Resolving disputes and enforcing Chorley’s terms and conditions.

3. Chorley Disclosures

Chorley may share your personal information with:

• External Vendors: Third-party companies that help Chorley deliver its services, including payment processors, IT support providers, and maintenance contractors. These providers are contractually required to safeguard your data.

Chorley does not sell your personal information to third parties for marketing purposes.

4. Chorley Data Security

Chorley applies technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and regular security assessments. Nonetheless, no internet transmission or electronic storage can be guaranteed completely secure.

5. Data Retention (Chorley)

Chorley retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting or reporting requirements. Retention periods depend on the category of information and the context of processing.

6. Chorley Rights

Under UK data protection law, you have the following rights with Chorley:

• Access Rights: Request a copy of the personal information Chorley holds about you.

To exercise these rights, please contact Chorley using the details below.

7. Chorley Cookies and Tracking

Chorley Council's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Chorley Updates

Chorley may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Chorley encourages you to review this policy regularly.

9. Contact Chorley

For questions about this Privacy Policy or our data practices, please contact Chorley: